Apple Announces ‘Shop with a Specialist over Video’ Service in India for Tailored Buying Recommendations

Apple on Wednesday introduced its ‘Shop with a Specialist over Video’ service in India. It enables customers to connect with knowledgeable Apple Specialists over a video call to get personalised buying recommendations, compare different product models, see available purchase options, and learn more about Apple devices. The service is offered in a single language to users in India via the Apple Store online, available on both iOS and Android devices.